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<?php
/* Copyright (C) - 2013-2016 Jean-François FERRY <hello@librethic.io>
*
* This program is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <http://www.gnu.org/licenses/>.
*/
/**
* \file htdocs/ticket/agenda.php
* \ingroup ticket
*/
require '../main.inc.php';
require_once DOL_DOCUMENT_ROOT . '/ticket/class/actions_ticket.class.php';
require_once DOL_DOCUMENT_ROOT . '/ticket/class/ticketstats.class.php';
require_once DOL_DOCUMENT_ROOT . '/core/class/dolgraph.class.php';
require_once DOL_DOCUMENT_ROOT . '/core/lib/date.lib.php';
// Load translation files required by the page
$langs->loadLangs(array('companies', 'other', 'ticket'));
$WIDTH = DolGraph::getDefaultGraphSizeForStats('width');
$HEIGHT = DolGraph::getDefaultGraphSizeForStats('height');
// Get parameters
$id = GETPOST('id', 'int');
$msg_id = GETPOST('msg_id', 'int');
$action = GETPOST('action', 'aZ09');
if ($user->societe_id) {
$socid = $user->societe_id;
}
// Security check
$result = restrictedArea($user, 'ticket', 0, '', '', '', '');
$nowyear = strftime("%Y", dol_now());
$year = GETPOST('year') > 0 ? GETPOST('year') : $nowyear;
//$startyear=$year-2;
$startyear = $year - 1;
$endyear = $year;
$object = new Ticket($db);
/*
* Actions
*/
// None
/*
* View
*/
$form = new Form($db);
$tickesupstatic = new Ticket($db);
llxHeader('', $langs->trans('TicketsIndex'), '');
$linkback='';
print load_fiche_titre($langs->trans('TicketsIndex'), $linkback, 'title_ticket.png');
$dir = '';
$filenamenb = $dir . "/" . $prefix . "ticketinyear-" . $endyear . ".png";
$fileurlnb = DOL_URL_ROOT . '/viewimage.php?modulepart=ticket&file=ticketinyear-' . $endyear . '.png';
$stats = new TicketStats($db, $socid, $userid);
$param_year = 'DOLUSERCOOKIE_ticket_by_status_year';
$param_shownb = 'DOLUSERCOOKIE_ticket_by_status_shownb';
$param_showtot = 'DOLUSERCOOKIE_ticket_by_status_showtot';
$autosetarray = preg_split("/[,;:]+/", GETPOST('DOL_AUTOSET_COOKIE'));
if (in_array('DOLUSERCOOKIE_ticket_by_status', $autosetarray)) {
$endyear = GETPOST($param_year, 'int');
$shownb = GETPOST($param_shownb, 'alpha');
$showtot = GETPOST($param_showtot, 'alpha');
} else {
$tmparray = json_decode($_COOKIE['DOLUSERCOOKIE_ticket_by_status'], true);
$endyear = $tmparray['year'];
$shownb = $tmparray['shownb'];
$showtot = $tmparray['showtot'];
}
if (empty($shownb) && empty($showtot)) {
$showtot = 1;
}
$nowarray = dol_getdate(dol_now(), true);
if (empty($endyear)) {
$endyear = $nowarray['year'];
}
$startyear = $endyear - 1;
$WIDTH = (($shownb && $showtot) || !empty($conf->dol_optimize_smallscreen)) ? '100%' : '80%';
$HEIGHT = '228';
print '<div class="fichecenter"><div class="fichethirdleft">';
/*
* Statistics area
*/
$tick = array(
'unread' => 0,
'read' => 0,
'answered' => 0,
'assigned' => 0,
'inprogress' => 0,
'waiting' => 0,
'closed' => 0,
'deleted' => 0,
);
$sql = "SELECT t.fk_statut, COUNT(t.fk_statut) as nb";
$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
if (!$user->rights->societe->client->voir && !$socid) {
$sql .= ", " . MAIN_DB_PREFIX . "societe_commerciaux as sc";
}
$sql .= ' WHERE t.entity IN (' . getEntity('ticket') . ')';
$sql .= dolSqlDateFilter('datec', 0, 0, $endyear);
if (!$user->rights->societe->client->voir && !$socid) {
$sql .= " AND t.fk_soc = sc.fk_soc AND sc.fk_user = " . $user->id;
}
// External users restriction
if ($user->societe_id > 0) {
$sql .= " AND t.fk_soc='" . $user->societe_id . "'";
} else {
// For internals users,
if (!empty($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY) && !$user->rights->ticket->manage) {
$sql .= " AND t.fk_user_assign=" . $user->id;
}
}
$sql .= " GROUP BY t.fk_statut";
$result = $db->query($sql);
if ($result) {
while ($objp = $db->fetch_object($result)) {
$found = 0;
if ($objp->fk_statut == Ticket::STATUS_NOT_READ) {
$tick['unread'] = $objp->nb;
}
if ($objp->fk_statut == Ticket::STATUS_READ) {
$tick['read'] = $objp->nb;
}
if ($objp->fk_statut == Ticket::STATUS_NEED_MORE_INFO) {
$tick['needmoreinfo'] = $objp->nb;
}
if ($objp->fk_statut == Ticket::STATUS_ASSIGNED) {
$tick['assigned'] = $objp->nb;
}
if ($objp->fk_statut == Ticket::STATUS_IN_PROGRESS) {
$tick['inprogress'] = $objp->nb;
}
if ($objp->fk_statut == Ticket::STATUS_WAITING) {
$tick['waiting'] = $objp->nb;
}
if ($objp->fk_statut == Ticket::STATUS_CLOSED) {
$tick['closed'] = $objp->nb;
}
if ($objp->fk_statut == Ticket::STATUS_CANCELED) {
$tick['canceled'] = $objp->nb;
}
}
$dataseries = array();
$dataseries[] = array('label' => $langs->trans("Unread"), 'data' => round($tick['unread']));
$dataseries[] = array('label' => $langs->trans("Read"), 'data' => round($tick['read']));
$dataseries[] = array('label' => $langs->trans("NeedMoreInformation"), 'data' => round($tick['needmoreinfo']));
$dataseries[] = array('label' => $langs->trans("Assigned"), 'data' => round($tick['assigned']));
$dataseries[] = array('label' => $langs->trans("InProgress"), 'data' => round($tick['inprogress']));
$dataseries[] = array('label' => $langs->trans("Waiting"), 'data' => round($tick['waiting']));
$dataseries[] = array('label' => $langs->trans("Closed"), 'data' => round($tick['closed']));
$dataseries[] = array('label' => $langs->trans("Canceled"), 'data' => round($tick['canceled']));
} else {
dol_print_error($db);
}
$stringtoshow = '<script type="text/javascript" language="javascript">
jQuery(document).ready(function() {
jQuery("#idsubimgDOLUSERCOOKIE_ticket_by_status").click(function() {
jQuery("#idfilterDOLUSERCOOKIE_ticket_by_status").toggle();
});
});
</script>';
$stringtoshow .= '<div class="center hideobject" id="idfilterDOLUSERCOOKIE_ticket_by_status">'; // hideobject is to start hidden
$stringtoshow .= '<form class="flat formboxfilter" method="POST" action="' . $_SERVER["PHP_SELF"] . '">';
$stringtoshow .= '<input type="hidden" name="action" value="' . $refreshaction . '">';
$stringtoshow .= '<input type="hidden" name="DOL_AUTOSET_COOKIE" value="DOLUSERCOOKIE_ticket_by_status:year,shownb,showtot">';
$stringtoshow .= $langs->trans("Year") . ' <input class="flat" size="4" type="text" name="' . $param_year . '" value="' . $endyear . '">';
$stringtoshow .= '<input type="image" alt="' . $langs->trans("Refresh") . '" src="' . img_picto($langs->trans("Refresh"), 'refresh.png', '', '', 1) . '">';
$stringtoshow .= '</form>';
$stringtoshow .= '</div>';
print '<table class="noborder" width="100%">';
print '<tr class="liste_titre"><th >' . $langs->trans("Statistics") . ' ' . img_picto('', 'filter.png', 'id="idsubimgDOLUSERCOOKIE_ticket_by_status" class="linkobject"') . '</th></tr>';
print '<tr><td class="center">';
print $stringtoshow;
// don't display graph if no series
if (! empty($dataseries) && count($dataseries) > 1) {
$totalnb=0;
foreach ($dataseries as $key => $value) {
$totalnb += $value['data'];
}
$data = array();
foreach ($dataseries as $key => $value) {
$data[] = array($value['label'], $value['data']);
}
$px1 = new DolGraph();
$mesg = $px1->isGraphKo();
if (!$mesg) {
$px1->SetData($data);
unset($data1);
$px1->SetPrecisionY(0);
$i = $startyear;
$legend = array();
while ($i <= $endyear) {
$legend[] = $i;
$i++;
}
$px1->SetType(array('pie'));
$px1->SetLegend($legend);
$px1->SetMaxValue($px1->GetCeilMaxValue());
$px1->SetWidth($WIDTH);
$px1->SetHeight($HEIGHT);
$px1->SetYLabel($langs->trans("TicketStatByStatus"));
$px1->SetShading(3);
$px1->SetHorizTickIncrement(1);
$px1->SetPrecisionY(0);
$px1->SetCssPrefix("cssboxes");
$px1->mode = 'depth';
//$px1->SetTitle($langs->trans("TicketStatByStatus"));
$px1->draw($filenamenb, $fileurlnb);
print $px1->show($totalnb?0:1);
}
}
print '</td></tr>';
print '</table>';
// Build graphic number of object
$data = $stats->getNbByMonth($endyear, $startyear);
print '</div><div class="fichetwothirdright"><div class="ficheaddleft">';
/*
* Latest tickets
*/
$max = 10;
$sql = "SELECT t.rowid, t.ref, t.track_id, t.datec, t.subject, t.type_code, t.category_code, t.severity_code, t.fk_statut, t.progress,";
$sql .= " type.label as type_label, category.label as category_label, severity.label as severity_label";
$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_ticket_type as type ON type.code=t.type_code";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_ticket_category as category ON category.code=t.category_code";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_ticket_severity as severity ON severity.code=t.severity_code";
if (!$user->rights->societe->client->voir && !$socid) {
$sql .= ", " . MAIN_DB_PREFIX . "societe_commerciaux as sc";
}
$sql .= ' WHERE t.entity IN (' . getEntity('ticket') . ')';
$sql .= " AND t.fk_statut=0";
if (!$user->rights->societe->client->voir && !$socid) {
$sql .= " AND t.fk_soc = sc.fk_soc AND sc.fk_user = " . $user->id;
}
if ($user->societe_id > 0) {
$sql .= " AND t.fk_soc='" . $user->societe_id . "'";
} else {
// Restricted to assigned user only
if ($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY && !$user->rights->ticket->manage) {
$sql .= " AND t.fk_user_assign=" . $user->id;
}
}
$sql .= $db->order("t.datec", "DESC");
$sql .= $db->plimit($max, 0);
//print $sql;
$result = $db->query($sql);
if ($result) {
$num = $db->num_rows($result);
$i = 0;
$transRecordedType = $langs->trans("LatestNewTickets", $max);
print '<div class="div-table-responsive-no-min">';
print '<table class="noborder" width="100%">';
print '<tr class="liste_titre"><th colspan="5">' . $transRecordedType . '</th>';
print '<th class="right" colspan="2"><a href="'.DOL_URL_ROOT.'/ticket/list.php?search_fk_statut[]='.Ticket::STATUS_NOT_READ.'">'.$langs->trans("FullList").'</th>';
print '</tr>';
if ($num > 0) {
while ($i < $num) {
$objp = $db->fetch_object($result);
$tickesupstatic->id = $objp->rowid;
$tickesupstatic->ref = $objp->ref;
$tickesupstatic->track_id = $objp->track_id;
$tickesupstatic->fk_statut = $objp->fk_statut;
$tickesupstatic->progress = $objp->progress;
$tickesupstatic->subject = $objp->subject;
print '<tr class="oddeven">';
// Ref
print '<td class="nowrap">';
print $tickesupstatic->getNomUrl(1);
print "</td>\n";
// Creation date
print '<td class="left">';
print dol_print_date($db->jdate($objp->datec), 'dayhour');
print "</td>";
// Subject
print '<td class="nowrap">';
print '<a href="card.php?track_id=' . $objp->track_id . '">' . dol_trunc($objp->subject, 30) . '</a>';
print "</td>\n";
// Type
print '<td class="nowrap">';
print $objp->type_label;
print '</td>';
// Category
print '<td class="nowrap">';
print $objp->category_label;
print "</td>";
// Severity
print '<td class="nowrap">';
print $objp->severity_label;
print "</td>";
print '<td class="nowrap right">';
print $tickesupstatic->getLibStatut(5);
print "</td>";
print "</tr>\n";
$i++;
}
$db->free();
} else {
print '<tr><td colspan="6" class="opacitymedium">' . $langs->trans('NoUnreadTicketsFound') . '</td></tr>';
}
print "</table>";
print '</div>';
} else {
dol_print_error($db);
}
print '</div></div></div>';
print '<div style="clear:both"></div>';
// End of page
llxFooter('');
$db->close();