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# en_US lang file for module ticket # Copyright (C) 2013 Jean-François FERRY <hello@librethic.io> # # This program is free software: you can redistribute it and/or modify # it under the terms of the GNU General Public License as published by # the Free Software Foundation, either version 3 of the License, or # (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program. If not, see <http://www.gnu.org/licenses/>. # # Generic # Module56000Name=Tickets Module56000Desc=Ticketsysteem voor uitgifte of aanvraagbeheer Permission56001=Bekijk tickets Permission56002=Aanpassen tickets Permission56003=Verwijder tickets Permission56004=Beheer tickets Permission56005=See tickets of all third parties (not effective for external users, always be limited to the third party they depend on) TicketDictType=Types TicketDictCategory=Groepen TicketDictSeverity=Prioriteit TicketTypeShortBUGSOFT=Foutmelding TicketTypeShortBUGHARD=Storing hardware TicketTypeShortCOM=Commerciële vraag TicketTypeShortINCIDENT=Verzoek om hulp TicketTypeShortPROJET=Project TicketTypeShortOTHER=Overig TicketSeverityShortLOW=Laag TicketSeverityShortNORMAL=Normaal TicketSeverityShortHIGH=Hoog TicketSeverityShortBLOCKING=Kritiek/Bokkerend ErrorBadEmailAddress=Veld '%s' foutief MenuTicketMyAssign=Mijn tickets MenuTicketMyAssignNonClosed=Mijn openstaande tickets MenuListNonClosed=Openstaande tickets TypeContact_ticket_internal_CONTRIBUTOR=Inzender TypeContact_ticket_internal_SUPPORTTEC=Toegewezen gebruiker TypeContact_ticket_external_SUPPORTCLI=Klanten contact / opvolging TypeContact_ticket_external_CONTRIBUTOR=Externe bijdrage OriginEmail=E-mail bron Notify_TICKET_SENTBYMAIL=Send ticket message by email # Status NotRead=Niet gelezen Read=Gelezen Assigned=Toegekend InProgress=Reeds bezig NeedMoreInformation=Waiting for information Answered=Beantwoord Waiting=Wachtend Closed=Gesloten Deleted=Verwijderd # Dict Type=Type Category=Analisten code Severity=Prioriteit # Email templates MailToSendTicketMessage=Om e-mail van ticket bericht te verzenden # # Admin page # TicketSetup=Ticket module setup TicketSettings=Instellingen TicketSetupPage= TicketPublicAccess=A public interface requiring no identification is available at the following url TicketSetupDictionaries=The type of ticket, severity and analytic codes are configurable from dictionaries TicketParamModule=Module variable setup TicketParamMail=Email setup TicketEmailNotificationFrom=Notification email from TicketEmailNotificationFromHelp=Gebruikt als voorbeeld antwoord in het ticketbericht TicketEmailNotificationTo=Notificatie email naar TicketEmailNotificationToHelp=Verzend email notificatie naar dit adres. TicketNewEmailBodyLabel=Text message sent after creating a ticket TicketNewEmailBodyHelp=De tekst die hier wordt opgegeven, wordt in de e-mail ingevoegd die bevestigt dat er een nieuwe ticket is aangemaakt in de openbare interface. Informatie over de raadpleging van de ticket wordt automatisch toegevoegd. TicketParamPublicInterface=Public interface setup TicketsEmailMustExist=Vereist een bestaand e-mailadres om een ​​ticket aan te maken TicketsEmailMustExistHelp=In de openbare interface moet het e-mailadres al in de database zijn ingevuld om een ​​nieuwe ticket aan te kunnen maken. PublicInterface=Publieke interface TicketUrlPublicInterfaceLabelAdmin=Alternative URL for public interface TicketUrlPublicInterfaceHelpAdmin=It is possible to define an alias to the web server and thus make available the public interface with another URL (the server must act as a proxy on this new URL) TicketPublicInterfaceTextHomeLabelAdmin=Welkomtekst op publieke interface TicketPublicInterfaceTextHome=You can create a support ticket or view existing from its identifier tracking ticket. TicketPublicInterfaceTextHomeHelpAdmin=The text defined here will appear on the home page of the public interface. TicketPublicInterfaceTopicLabelAdmin=Interface title TicketPublicInterfaceTopicHelp=This text will appear as the title of the public interface. TicketPublicInterfaceTextHelpMessageLabelAdmin=Help text to the message entry TicketPublicInterfaceTextHelpMessageHelpAdmin=This text will appear above the message input area of the user. ExtraFieldsTicket=Extra attributes TicketCkEditorEmailNotActivated=HTML editor is not activated. Please put FCKEDITOR_ENABLE_MAIL content to 1 to get it. TicketsDisableEmail=Do not send emails for ticket creation or message recording TicketsDisableEmailHelp=By default, emails are sent when new tickets or messages created. Enable this option to disable *all* email notifications TicketsLogEnableEmail=Enable log by email TicketsLogEnableEmailHelp=At each change, an email will be sent **to each contact** associated with the ticket. TicketParams=Parameters TicketsShowModuleLogo=Display the logo of the module in the public interface TicketsShowModuleLogoHelp=Enable this option to hide the logo module in the pages of the public interface TicketsShowCompanyLogo=Display the logo of the company in the public interface TicketsShowCompanyLogoHelp=Enable this option to hide the logo of the main company in the pages of the public interface TicketsEmailAlsoSendToMainAddress=Also send notification to main email address TicketsEmailAlsoSendToMainAddressHelp=Enable this option to send an email to "Notification email from" address (see setup below) TicketsLimitViewAssignedOnly=Restrict the display to tickets assigned to the current user (not effective for external users, always be limited to the third party they depend on) TicketsLimitViewAssignedOnlyHelp=Only tickets assigned to the current user will be visible. Does not apply to a user with tickets management rights. TicketsActivatePublicInterface=Publieke interface activeren TicketsActivatePublicInterfaceHelp=Public interface allow any visitors to create tickets. TicketsAutoAssignTicket=Automatically assign the user who created the ticket TicketsAutoAssignTicketHelp=When creating a ticket, the user can be automatically assigned to the ticket. TicketNumberingModules=Tickets numbering module TicketNotifyTiersAtCreation=Notify third party at creation TicketGroup=Groep TicketsDisableCustomerEmail=Always disable emails when a ticket is created from public interface # # Index & list page # TicketsIndex=Ticket - home TicketList=Ticketlijst TicketAssignedToMeInfos=This page display ticket list created by or assigned to current user NoTicketsFound=Geen ticket gevonden NoUnreadTicketsFound=No unread ticket found TicketViewAllTickets=Bekijk alle tickets TicketViewNonClosedOnly=View only open tickets TicketStatByStatus=Tickets by status # # Ticket card # Ticket=Ticket TicketCard=Ticket kaart CreateTicket=Create ticket EditTicket=Bewerk ticket TicketsManagement=Tickets Beheer CreatedBy=Aangemaakt door NewTicket=Nieuw Ticket SubjectAnswerToTicket=Ticket antwoord TicketTypeRequest=Request type TicketCategory=Analisten code SeeTicket=Bekijk ticket TicketMarkedAsRead=Ticket has been marked as read TicketReadOn=Lees verder TicketCloseOn=Sluitingsdatum MarkAsRead=Mark ticket as read TicketHistory=Ticket historie AssignUser=Toewijzen aan gebruiker TicketAssigned=Ticket is nu toegewezen TicketChangeType=Verander type TicketChangeCategory=Change analytic code TicketChangeSeverity=Wijzig de ernst TicketAddMessage=Bericht toevoegen AddMessage=Bericht toevoegen MessageSuccessfullyAdded=Ticket toegevoegd TicketMessageSuccessfullyAdded=Berichten toegevoegd TicketMessagesList=Message list NoMsgForThisTicket=Geen berichten voor deze ticket Properties=Classificatie LatestNewTickets=Laatste %s nieuwste tickets (niet gelezen) TicketSeverity=Prioriteit ShowTicket=Bekijk ticket RelatedTickets=Gerelateerde tickets TicketAddIntervention=Nieuwe interventie CloseTicket=Sluit ticket CloseATicket=Sluit een ticket ConfirmCloseAticket=Bevestig sluiten ticket ConfirmDeleteTicket=Please confirm ticket deleting TicketDeletedSuccess=Ticket succesvol verwijderd TicketMarkedAsClosed=Ticket marked as closed TicketDurationAuto=Calculated duration TicketDurationAutoInfos=Duration calculated automatically from intervention related TicketUpdated=Ticket bijgewerkt SendMessageByEmail=Verzend bericht via email TicketNewMessage=New message ErrorMailRecipientIsEmptyForSendTicketMessage=Geadresseerde is leeg. Geen e-mail verzonden TicketGoIntoContactTab=Please go into "Contacts" tab to select them TicketMessageMailIntro=Introductie TicketMessageMailIntroHelp=Deze tekst wordt alleen aan het begin van de e-mail toegevoegd en zal niet worden opgeslagen. TicketMessageMailIntroLabelAdmin=Introduction to the message when sending email TicketMessageMailIntroText=Hello,<br>A new response was sent on a ticket that you contact. Here is the message:<br> TicketMessageMailIntroHelpAdmin=This text will be inserted before the text of the response to a ticket. TicketMessageMailSignature=Handtekening TicketMessageMailSignatureHelp=This text is added only at the end of the email and will not be saved. TicketMessageMailSignatureText=<p>Sincerely,</p><p>--</p> TicketMessageMailSignatureLabelAdmin=Handtekening van reactie-e-mail TicketMessageMailSignatureHelpAdmin=Deze tekst wordt ingevoegd na het antwoordbericht. TicketMessageHelp=Only this text will be saved in the message list on ticket card. TicketMessageSubstitutionReplacedByGenericValues=Substitutions variables are replaced by generic values. TimeElapsedSince=Time elapsed since TicketTimeToRead=Time elapsed before read TicketContacts=Contact ticket TicketDocumentsLinked=Documenten gekoppeld aan ticket ConfirmReOpenTicket=Ticket heropenen? TicketMessageMailIntroAutoNewPublicMessage=A new message was posted on the ticket with the subject %s: TicketAssignedToYou=Ticket toegekend TicketAssignedEmailBody=You have been assigned the ticket #%s by %s MarkMessageAsPrivate=Mark message as private TicketMessagePrivateHelp=This message will not display to external users TicketEmailOriginIssuer=Issuer at origin of the tickets InitialMessage=Initial Message LinkToAContract=Link aan contract TicketPleaseSelectAContract=Selecteer een contract UnableToCreateInterIfNoSocid=Can not create an intervention when no third party is defined TicketMailExchanges=Mail exchanges TicketInitialMessageModified=Initial message modified TicketMessageSuccesfullyUpdated=Bericht succesvol bijgewerkt TicketChangeStatus=Verander status TicketConfirmChangeStatus=Confirm the status change: %s ? TicketLogStatusChanged=Status changed: %s to %s TicketNotNotifyTiersAtCreate=Not notify company at create Unread=Unread # # Logs # TicketLogMesgReadBy=Ticket %s read by %s NoLogForThisTicket=No log for this ticket yet TicketLogAssignedTo=Ticket %s assigned to %s TicketLogPropertyChanged=Ticket %s modified: classification from %s to %s TicketLogClosedBy=Ticket %s closed by %s TicketLogReopen=Ticket %s re-opened # # Public pages # TicketSystem=Ticket systeem ShowListTicketWithTrackId=Geef ticketlijst weer van track ID ShowTicketWithTrackId=Display ticket from track ID TicketPublicDesc=You can create a support ticket or check from an existing ID. YourTicketSuccessfullySaved=Ticket is opgeslagen. MesgInfosPublicTicketCreatedWithTrackId=A new ticket has been created with ID %s. PleaseRememberThisId=Please keep the tracking number that we might ask you later. TicketNewEmailSubject=Ticket creation confirmation TicketNewEmailSubjectCustomer=Nieuw ondersteunings ticket TicketNewEmailBody=This is an automatic email to confirm you have registered a new ticket. TicketNewEmailBodyCustomer=This is an automatic email to confirm a new ticket has just been created into your account. TicketNewEmailBodyInfosTicket=Information for monitoring the ticket TicketNewEmailBodyInfosTrackId=Ticket tracking number: %s TicketNewEmailBodyInfosTrackUrl=U kunt de voortgang van de ticket bekijken door op de bovenstaande link te klikken. TicketNewEmailBodyInfosTrackUrlCustomer=You can view the progress of the ticket in the specific interface by clicking the following link TicketEmailPleaseDoNotReplyToThisEmail=Please do not reply directly to this email! Use the link to reply into the interface. TicketPublicInfoCreateTicket=This form allows you to record a support ticket in our management system. TicketPublicPleaseBeAccuratelyDescribe=Beschrijf alstublieft het probleem zo nauwkeurig mogelijk. Geef alle mogelijke informatie om ons in staat te stellen uw verzoek op de juiste manier te identificeren. TicketPublicMsgViewLogIn=Please enter ticket tracking ID TicketTrackId=Public Tracking ID OneOfTicketTrackId=One of your tracking ID ErrorTicketNotFound=Ticket with tracking ID %s not found! Subject=Onderwerp ViewTicket=Bekijk ticket ViewMyTicketList=Bekijk lijst met mijn tickets ErrorEmailMustExistToCreateTicket=Error: email address not found in our database TicketNewEmailSubjectAdmin=Nieuw ticket aangemaakt TicketNewEmailBodyAdmin=<p>Ticket has just been created with ID #%s, see information:</p> SeeThisTicketIntomanagementInterface=See ticket in management interface TicketPublicInterfaceForbidden=The public interface for the tickets was not enabled ErrorEmailOrTrackingInvalid=Bad value for tracking ID or email OldUser=Old user NewUser=Nieuwe gebruiker NumberOfTicketsByMonth=Number of tickets per month NbOfTickets=Number of tickets # notifications TicketNotificationEmailSubject=Ticket %s updated TicketNotificationEmailBody=This is an automatic message to notify you that ticket %s has just been updated TicketNotificationRecipient=Notification recipient TicketNotificationLogMessage=Log bericht TicketNotificationEmailBodyInfosTrackUrlinternal=View ticket into interface TicketNotificationNumberEmailSent=Notification email sent: %s ActionsOnTicket=Events on ticket # # Boxes # BoxLastTicket=Laatst gemaakte tickets BoxLastTicketDescription=Laatste %s gemaakte tickets BoxLastTicketContent= BoxLastTicketNoRecordedTickets=No recent unread tickets BoxLastModifiedTicket=Laatst gewijzigde tickets BoxLastModifiedTicketDescription=Laatste %s gewijzigde tickets BoxLastModifiedTicketContent= BoxLastModifiedTicketNoRecordedTickets=No recent modified tickets