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<?php
/* Copyright (C) 2013-2016 Jean-François FERRY <jfefe@aternatik.fr>
*
* This program is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <http://www.gnu.org/licenses/>.
*/
/**
* \file htdocs/public/ticket/list.php
* \ingroup ticket
* \brief Public file to add and manage ticket
*/
if (!defined('NOCSRFCHECK')) {
define('NOCSRFCHECK', '1');
}
// Do not check anti CSRF attack test
if (!defined('NOREQUIREMENU')) {
define('NOREQUIREMENU', '1');
}
// If there is no need to load and show top and left menu
if (!defined("NOLOGIN")) {
define("NOLOGIN", '1');
}
// If this page is public (can be called outside logged session)
require '../../main.inc.php';
require_once DOL_DOCUMENT_ROOT.'/ticket/class/actions_ticket.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/class/html.formticket.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/class/CMailFile.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/ticket.lib.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/security.lib.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/company.lib.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/payments.lib.php';
// Load translation files required by the page
$langs->loadLangs(array("companies","other","ticket"));
// Get parameters
$track_id = GETPOST('track_id', 'alpha');
$action = GETPOST('action', 'aZ09');
$email = GETPOST('email', 'alpha');
if (GETPOST('btn_view_ticket_list')) {
unset($_SESSION['track_id_customer']);
unset($_SESSION['email_customer']);
}
if (isset($_SESSION['track_id_customer'])) {
$track_id = $_SESSION['track_id_customer'];
}
if (isset($_SESSION['email_customer'])) {
$email = $_SESSION['email_customer'];
}
$object = new Ticket($db);
/*
* Actions
*/
if ($action == "view_ticketlist") {
$error = 0;
$display_ticket_list = false;
if (!strlen($track_id)) {
$error++;
array_push($object->errors, $langs->trans("ErrorFieldRequired", $langs->transnoentities("TicketTrackId")));
$action = '';
}
if (!strlen($email)) {
$error++;
array_push($object->errors, $langs->trans("ErrorFieldRequired", $langs->transnoentities("Email")));
$action = '';
} else {
if (!isValidEmail($email)) {
$error++;
array_push($object->errors, $langs->trans("ErrorEmailOrTrackingInvalid"));
$action = '';
}
}
if (!$error) {
$ret = $object->fetch('', '', $track_id);
if ($ret && $object->id > 0) {
// vérifie si l'adresse email est bien dans les contacts du ticket
$contacts = $object->liste_contact(-1, 'external');
foreach ($contacts as $contact) {
if ($contact['email'] == $email) {
$display_ticket_list = true;
$_SESSION['email_customer'] = $email;
$_SESSION['track_id_customer'] = $track_id;
break;
} else {
$display_ticket_list = false;
}
}
if ($object->fk_soc > 0) {
$object->fetch_thirdparty();
if ($email == $object->thirdparty->email) {
$display_ticket_list = true;
$_SESSION['email_customer'] = $email;
$_SESSION['track_id_customer'] = $track_id;
}
}
if ($object->fk_user_create > 0) {
$tmpuser=new User($db);
$tmpuser->fetch($object->fk_user_create);
if ($email == $tmpuser->email) {
$display_ticket_list = true;
$_SESSION['email_customer'] = $email;
$_SESSION['track_id_customer'] = $track_id;
}
}
$emailorigin = CMailFile::getValidAddress($object->origin_email, 2);
if ($email == $emailorigin) {
$display_ticket_list = true;
$_SESSION['email_customer'] = $email;
$_SESSION['track_id_customer'] = $track_id;
}
} else {
$error++;
array_push($object->errors, $langs->trans("ErrorTicketNotFound", $track_id));
$action = '';
}
}
if ($error || $errors) {
setEventMessages($object->error, $object->errors, 'errors');
$action = '';
}
}
//$object->doActions($action);
/*
* View
*/
$form = new Form($db);
$user_assign = new User($db);
$user_create = new User($db);
$formTicket = new FormTicket($db);
if (!$conf->global->TICKET_ENABLE_PUBLIC_INTERFACE) {
print '<div class="error">' . $langs->trans('TicketPublicInterfaceForbidden') . '</div>';
$db->close();
exit();
}
$arrayofjs = array();
$arrayofcss = array('/ticket/css/styles.css.php');
llxHeaderTicket($langs->trans("Tickets"), "", 0, 0, $arrayofjs, $arrayofcss);
print '<div style="margin: 0 auto; width:60%" class="ticketpublicarea">';
if ($action == "view_ticketlist")
{
print '<br>';
if ($display_ticket_list) {
// Filters
$search_fk_status = GETPOST("search_fk_status", 'alpha');
$search_subject = GETPOST("search_subject", 'alpha');
$search_type = GETPOST("search_type", 'alpha');
$search_category = GETPOST("search_category", 'alpha');
$search_severity = GETPOST("search_severity", 'alpha');
$search_fk_user_create = GETPOST("search_fk_user_create", 'int');
$search_fk_user_assign = GETPOST("search_fk_user_assign", 'int');
// Store current page url
$url_page_current = dol_buildpath('/public/ticket/list.php', 1);
// Do we click on purge search criteria ?
if (GETPOST("button_removefilter_x")) {
$search_fk_status = '';
$search_subject = '';
$search_type = '';
$search_category = '';
$search_severity = '';
$search_fk_user_create = '';
$search_fk_user_assign = '';
}
// fetch optionals attributes and labels
$extrafields = new ExtraFields($db);
$extralabels = $extrafields->fetch_name_optionals_label('ticket');
$search_array_options = $extrafields->getOptionalsFromPost('ticket', '', 'search_');
$filter = array();
$param = 'action=view_ticketlist';
// Definition of fields for list
$arrayfields = array(
't.datec' => array('label' => $langs->trans("Date"), 'checked' => 1),
't.date_read' => array('label' => $langs->trans("TicketReadOn"), 'checked' => 0),
't.date_close' => array('label' => $langs->trans("TicketCloseOn"), 'checked' => 0),
't.ref' => array('label' => $langs->trans("Ref"), 'checked' => 1),
//'t.track_id' => array('label' => $langs->trans("IDTracking"), 'checked' => 0),
't.fk_statut' => array('label' => $langs->trans("Statut"), 'checked' => 1),
't.subject' => array('label' => $langs->trans("Subject"), 'checked' => 1),
'type.code' => array('label' => $langs->trans("Type"), 'checked' => 1),
'category.code' => array('label' => $langs->trans("Category"), 'checked' => 1),
'severity.code' => array('label' => $langs->trans("Severity"), 'checked' => 1),
't.progress' => array('label' => $langs->trans("Progression"), 'checked' => 0),
//'t.fk_contract' => array('label' => $langs->trans("Contract"), 'checked' => 0),
't.fk_user_create' => array('label' => $langs->trans("Author"), 'checked' => 1),
't.fk_user_assign' => array('label' => $langs->trans("AssignedTo"), 'checked' => 0),
//'t.entity'=>array('label'=>$langs->trans("Entity"), 'checked'=>1, 'enabled'=>(! empty($conf->multicompany->enabled) && empty($conf->multicompany->transverse_mode))),
//'t.datec' => array('label' => $langs->trans("DateCreation"), 'checked' => 0, 'position' => 500),
//'t.tms' => array('label' => $langs->trans("DateModificationShort"), 'checked' => 0, 'position' => 2)
//'t.statut'=>array('label'=>$langs->trans("Status"), 'checked'=>1, 'position'=>1000),
);
// Extra fields
if (is_array($extrafields->attributes[$object->table_element]['label']) && count($extrafields->attributes[$object->table_element]['label'])) {
foreach ($extrafields->attributes[$object->table_element]['label'] as $key => $val) {
if ($extrafields->attributes[$object->table_element]['type'][$key] != 'separate') {
$arrayfields["ef." . $key] = array('label' => $extrafields->attributes[$object->table_element]['label'][$key], 'checked' => $extrafields->attributes[$object->table_element]['list'][$key], 'position' => $extrafields->attributes[$object->table_element]['pos'][$key], 'enabled' => $extrafields->attributes[$object->table_element]['perms'][$key]);
}
}
}
if (!empty($search_subject)) {
$filter['t.subject'] = $search_subject;
$param .= '&search_subject=' .urlencode($search_subject);
}
if (!empty($search_type)) {
$filter['t.type_code'] = $search_type;
$param .= '&search_type=' . urlencode($search_type);
}
if (!empty($search_category)) {
$filter['t.category_code'] = $search_category;
$param .= '&search_category=' . urlencode($search_category);
}
if (!empty($search_severity)) {
$filter['t.severity_code'] = $search_severity;
$param .= '&search_severity=' . urlencode($search_severity);
}
if (!empty($search_fk_user_assign)) {
// -1 value = all so no filter
if ($search_fk_user_assign > 0) {
$filter['t.fk_user_assign'] = $search_fk_user_assign;
$param .= '&search_fk_user_assign=' . urlencode($search_fk_user_assign);
}
}
if (!empty($search_fk_user_create)) {
// -1 value = all so no filter
if ($search_fk_user_create > 0) {
$filter['t.fk_user_create'] = $search_fk_user_create;
$param .= '&search_fk_user_create=' . urlencode($search_fk_user_create);
}
}
if ((isset($search_fk_status) && $search_fk_status != '') && $search_fk_status != '-1' && $search_fk_status != 'non_closed') {
$filter['t.fk_statut'] = $search_fk_status;
$param .= '&search_fk_status=' . urlencode($search_fk_status);
}
if (isset($search_fk_status) && $search_fk_status == 'non_closed') {
$filter['t.fk_statut'] = array(0, 1, 3, 4, 5, 6);
$param .= '&search_fk_status=non_closed';
}
require DOL_DOCUMENT_ROOT . '/core/actions_changeselectedfields.inc.php';
$sortfield = GETPOST("sortfield", 'alpha');
$sortorder = GETPOST("sortorder", 'alpha');
if (!$sortfield) {
$sortfield = 't.datec';
}
if (!$sortorder) {
$sortorder = 'DESC';
}
$limit = $conf->liste_limit;
$page = GETPOST("page", 'int');
if (empty($page) || $page == -1) { $page = 0; } // If $page is not defined, or '' or -1
$offset = $limit * $page;
$pageprev = $page - 1;
$pagenext = $page + 1;
// Request SQL
$sql = "SELECT DISTINCT";
$sql .= " t.rowid,";
$sql .= " t.ref,";
$sql .= " t.track_id,";
$sql .= " t.fk_soc,";
$sql .= " t.fk_project,";
$sql .= " t.origin_email,";
$sql .= " t.fk_user_create, uc.lastname as user_create_lastname, uc.firstname as user_create_firstname,";
$sql .= " t.fk_user_assign, ua.lastname as user_assign_lastname, ua.firstname as user_assign_firstname,";
$sql .= " t.subject,";
$sql .= " t.message,";
$sql .= " t.fk_statut,";
$sql .= " t.resolution,";
$sql .= " t.progress,";
$sql .= " t.timing,";
$sql .= " t.type_code,";
$sql .= " t.category_code,";
$sql .= " t.severity_code,";
$sql .= " t.datec,";
$sql .= " t.date_read,";
$sql .= " t.date_close,";
$sql .= " t.tms,";
$sql .= " type.label as type_label, category.label as category_label, severity.label as severity_label";
// Add fields for extrafields
if (is_array($extrafields->attributes[$object->table_element]['label']) && count($extrafields->attributes[$object->table_element]['label'])) {
foreach ($extrafields->attributes[$object->table_element]['label'] as $key => $val)
$sql .= ($extrafields->attributes[$object->table_element]['type'][$key] != 'separate' ? ", ef." . $key . ' as options_' . $key : '');
}
$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_ticket_type as type ON type.code=t.type_code";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_ticket_category as category ON category.code=t.category_code";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_ticket_severity as severity ON severity.code=t.severity_code";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "societe as s ON s.rowid=t.fk_soc";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "user as uc ON uc.rowid=t.fk_user_create";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "user as ua ON ua.rowid=t.fk_user_assign";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "element_contact as ec ON ec.element_id=t.rowid";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_type_contact as tc ON ec.fk_c_type_contact=tc.rowid";
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "socpeople sp ON ec.fk_socpeople=sp.rowid";
if (is_array($extrafields->attributes[$object->table_element]['label']) && count($extrafields->attributes[$object->table_element]['label'])) {
$sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "ticket_extrafields as ef on (t.rowid = ef.fk_object)";
}
$sql .= " WHERE t.entity IN (" . getEntity('ticket') . ")";
$sql .= " AND ((tc.source = 'external'";
$sql .= " AND tc.element='" . $db->escape($object->dao->element) . "'";
$sql .= " AND tc.active=1)";
$sql .= " OR (sp.email='" . $db->escape($_SESSION['email_customer']) . "'";
$sql .= " OR s.email='" . $db->escape($_SESSION['email_customer']) . "'";
$sql .= " OR t.origin_email='" . $db->escape($_SESSION['email_customer']) . "'))";
// Manage filter
if (!empty($filter)) {
foreach ($filter as $key => $value) {
if (strpos($key, 'date')) { // To allow $filter['YEAR(s.dated)']=>$year
$sql .= ' AND ' . $key . ' = \'' . $value . '\'';
} elseif (($key == 't.fk_user_assign') || ($key == 't.type_code') || ($key == 't.category_code') || ($key == 't.severity_code')) {
$sql .= " AND " . $key . " = '" . $db->escape($value) ."'";
} elseif ($key == 't.fk_statut') {
if (is_array($value) && count($value) > 0) {
$sql .= 'AND ' . $key . ' IN (' . implode(',', $value) . ')';
} else {
$sql .= ' AND ' . $key . ' = ' . $db->escape($value);
}
} else {
$sql .= ' AND ' . $key . ' LIKE \'%' . $value . '%\'';
}
}
}
//$sql .= " GROUP BY t.track_id";
$sql .= " ORDER BY " . $sortfield . ' ' . $sortorder;
$resql = $db->query($sql);
if ($resql) {
$num_total = $db->num_rows($resql);
if (!empty($limit)) {
$sql .= ' ' . $db->plimit($limit + 1, $offset);
}
$resql = $db->query($sql);
if ($resql) {
$num = $db->num_rows($resql);
print_barre_liste($langs->trans('TicketList'), $page, 'public/list.php', $param, $sortfield, $sortorder, '', $num, $num_total, 'ticket');
// Search bar
print '<form method="get" action="' . $url_form . '" id="searchFormList" >' . "\n";
print '<input type="hidden" name="formfilteraction" id="formfilteraction" value="list">';
print '<input type="hidden" name="action" value="view_ticketlist">';
print '<input type="hidden" name="sortfield" value="' . $sortfield . '">';
print '<input type="hidden" name="sortorder" value="' . $sortorder . '">';
$varpage = empty($contextpage) ? $url_page_current : $contextpage;
$selectedfields = $form->multiSelectArrayWithCheckbox('selectedfields', $arrayfields, $varpage); // This also change content of $arrayfields
print '<table class="liste ' . ($moreforfilter ? "listwithfilterbefore" : "") . '">';
// Filter bar
print '<tr class="liste_titre">';
if (!empty($arrayfields['t.datec']['checked'])) {
print '<td class="liste_titre"></td>';
}
if (!empty($arrayfields['t.date_read']['checked'])) {
print '<td class="liste_titre"></td>';
}
if (!empty($arrayfields['t.date_close']['checked'])) {
print '<td class="liste_titre"></td>';
}
if (!empty($arrayfields['t.ref']['checked'])) {
print '<td class="liste_titre"></td>';
}
if (!empty($arrayfields['t.subject']['checked'])) {
print '<td class="liste_titre">';
print '<input type="text" class="flat maxwidth100" name="search_subject" value="' . $search_subject . '">';
print '</td>';
}
if (!empty($arrayfields['type.code']['checked'])) {
print '<td class="liste_titre">';
$formTicket->selectTypesTickets($search_type, 'search_type', '', 2, 1, 1, 0, 'maxwidth150');
print '</td>';
}
if (!empty($arrayfields['category.code']['checked'])) {
print '<td class="liste_titre">';
$formTicket->selectGroupTickets($search_category, 'search_category', '', 2, 1, 1);
print '</td>';
}
if (!empty($arrayfields['severity.code']['checked'])) {
print '<td class="liste_titre">';
$formTicket->selectSeveritiesTickets($search_severity, 'search_severity', '', 2, 1, 1);
print '</td>';
}
if (!empty($arrayfields['t.progress']['checked'])) {
print '<td class="liste_titre"></td>';
}
if (!empty($arrayfields['t.fk_user_create']['checked'])) {
print '<td class="liste_titre"></td>';
}
if (!empty($arrayfields['t.fk_user_assign']['checked'])) {
print '<td class="liste_titre"></td>';
}
if (!empty($arrayfields['t.tms']['checked'])) {
print '<td class="liste_titre"></td>';
}
// Extra fields
if (is_array($extrafields->attributes[$object->table_element]['label']) && count($extrafields->attributes[$object->table_element]['label'])) {
foreach ($extrafields->attributes[$object->table_element]['label'] as $key => $val) {
if (!empty($arrayfields["ef." . $key]['checked'])) {
print '<td class="liste_titre"></td>';
}
}
}
// Status
if (!empty($arrayfields['t.fk_statut']['checked'])) {
print '<td class="liste_titre">';
$selected = ($search_fk_status != "non_closed" ? $search_fk_status : '');
//$object->printSelectStatus($selected);
print '</td>';
}
print '<td class="liste_titre nowraponall right">';
print '<input type="image" class="liste_titre" name="button_search" src="' . img_picto($langs->trans("Search"), 'search.png', '', '', 1) . '" value="' . dol_escape_htmltag($langs->trans("Search")) . '" title="' . dol_escape_htmltag($langs->trans("Search")) . '">';
print '<input type="image" class="liste_titre" name="button_removefilter" src="' . img_picto($langs->trans("Search"), 'searchclear.png', '', '', 1) . '" value="' . dol_escape_htmltag($langs->trans("RemoveFilter")) . '" title="' . dol_escape_htmltag($langs->trans("RemoveFilter")) . '">';
print '</td>';
print '</tr>';
// Field title
print '<tr class="liste_titre">';
if (!empty($arrayfields['t.datec']['checked'])) {
print_liste_field_titre($arrayfields['t.datec']['label'], $url_page_current, 't.datec', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['t.date_read']['checked'])) {
print_liste_field_titre($arrayfields['t.date_read']['label'], $url_page_current, 't.date_read', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['t.date_close']['checked'])) {
print_liste_field_titre($arrayfields['t.date_close']['label'], $url_page_current, 't.date_close', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['t.ref']['checked'])) {
print_liste_field_titre($arrayfields['t.ref']['label'], $url_page_current, 't.ref', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['t.subject']['checked'])) {
print_liste_field_titre($arrayfields['t.subject']['label']);
}
if (!empty($arrayfields['type.code']['checked'])) {
print_liste_field_titre($arrayfields['type.code']['label'], $url_page_current, 'type.code', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['category.code']['checked'])) {
print_liste_field_titre($arrayfields['category.code']['label'], $url_page_current, 'category.code', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['severity.code']['checked'])) {
print_liste_field_titre($arrayfields['severity.code']['label'], $url_page_current, 'severity.code', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['t.progress']['checked'])) {
print_liste_field_titre($arrayfields['t.progress']['label'], $url_page_current, 't.progress', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['t.fk_user_create']['checked'])) {
print_liste_field_titre($arrayfields['t.fk_user_create']['label'], $url_page_current, 't.fk_user_create', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['t.fk_user_assign']['checked'])) {
print_liste_field_titre($arrayfields['t.fk_user_assign']['label'], $url_page_current, 't.fk_user_assign', '', $param, '', $sortfield, $sortorder);
}
if (!empty($arrayfields['t.tms']['checked'])) {
print_liste_field_titre($arrayfields['t.tms']['label'], $url_page_current, 't.tms', '', $param, '', $sortfield, $sortorder);
}
// Extra fields
if (is_array($extrafields->attributes[$object->table_element]['label']) && count($extrafields->attributes[$object->table_element]['label'])) {
foreach ($extrafields->attributes[$object->table_element]['label'] as $key => $val) {
if (!empty($arrayfields["ef." . $key]['checked'])) {
$align = $extrafields->getAlignFlag($key);
print_liste_field_titre($extralabels[$key], $url_page_current, "ef." . $key, "", $param, ($align ? 'align="' . $align . '"' : ''), $sortfield, $sortorder);
}
}
}
if (!empty($arrayfields['t.fk_statut']['checked'])) {
print_liste_field_titre($arrayfields['t.fk_statut']['label'], $url_page_current, 't.fk_statut', '', $param, '', $sortfield, $sortorder);
}
print_liste_field_titre($selectedfields, $url_page_current, "", '', '', 'align="right"', $sortfield, $sortorder, 'maxwidthsearch ');
print '</tr>';
while ($obj = $db->fetch_object($resql))
{
print '<tr class="oddeven">';
// Date ticket
if (!empty($arrayfields['t.datec']['checked'])) {
print '<td>';
print dol_print_date($db->jdate($obj->datec), 'dayhour');
print '</td>';
}
// Date read
if (!empty($arrayfields['t.date_read']['checked'])) {
print '<td>';
print dol_print_date($db->jdate($obj->date_read), 'dayhour');
print '</td>';
}
// Date close
if (!empty($arrayfields['t.date_close']['checked'])) {
print '<td>';
print dol_print_date($db->jdate($obj->date_close), 'dayhour');
print '</td>';
}
// Ref
if (!empty($arrayfields['t.ref']['checked'])) {
print '<td class="nowraponall">';
print $obj->ref;
print '</td>';
}
// Subject
if (!empty($arrayfields['t.subject']['checked'])) {
print '<td>';
print '<a href="javascript:viewticket(\'' . $obj->track_id . '\',\'' . $_SESSION['email_customer'] . '\');">' . $obj->subject . '</a>';
print '</td>';
}
// Type
if (!empty($arrayfields['type.code']['checked'])) {
print '<td>';
print $obj->type_label;
print '</td>';
}
// Category
if (!empty($arrayfields['category.code']['checked'])) {
print '<td>';
print $obj->category_label;
print '</td>';
}
// Severity
if (!empty($arrayfields['severity.code']['checked'])) {
print '<td>';
print $obj->severity_label;
print '</td>';
}
// Progression
if (!empty($arrayfields['t.progress']['checked'])) {
print '<td>';
print $obj->progress;
print '</td>';
}
// Message author
if (!empty($arrayfields['t.fk_user_create']['checked'])) {
print '<td>';
if ($obj->fk_user_create > 0) {
$user_create->firstname = (!empty($obj->user_create_firstname) ? $obj->user_create_firstname : '');
$user_create->name = (!empty($obj->user_create_lastname) ? $obj->user_create_lastname : '');
$user_create->id = (!empty($obj->fk_user_create) ? $obj->fk_user_create : '');
print $user_create->getFullName($langs);
} else {
print $langs->trans('Email');
}
print '</td>';
}
// Assigned author
if (!empty($arrayfields['t.fk_user_assign']['checked'])) {
print '<td>';
if ($obj->fk_user_assig > 0) {
$user_assign->firstname = (!empty($obj->user_assign_firstname) ? $obj->user_assign_firstname : '');
$user_assign->lastname = (!empty($obj->user_assign_lastname) ? $obj->user_assign_lastname : '');
$user_assign->id = (!empty($obj->fk_user_assign) ? $obj->fk_user_assign : '');
print $user_assign->getFullName($langs);
}
print '</td>';
}
if (!empty($arrayfields['t.tms']['checked'])) {
print '<td>' . dol_print_date($db->jdate($obj->tms), 'dayhour') . '</td>';
}
// Extra fields
if (is_array($extrafields->attributes[$object->table_element]['label']) && count($extrafields->attributes[$object->table_element]['label'])) {
foreach ($extrafields->attributes[$object->table_element]['label'] as $key => $val) {
if (!empty($arrayfields["ef." . $key]['checked'])) {
print '<td';
$align = $extrafields->getAlignFlag($key);
if ($align) {
print ' align="' . $align . '"';
}
print '>';
$tmpkey = 'options_' . $key;
print $extrafields->showOutputField($key, $obj->$tmpkey, '', 1);
print '</td>';
}
}
}
// Statut
if (!empty($arrayfields['t.fk_statut']['checked'])) {
print '<td class="nowraponall">';
$object->fk_statut = $obj->fk_statut;
print $object->getLibStatut(2);
print '</td>';
}
print '<td></td>';
$i++;
print '</tr>';
}
print '</table>';
print '</form>';
print '<form method="post" id="form_view_ticket" name="form_view_ticket" enctype="multipart/form-data" action="' . dol_buildpath('/public/ticket/view.php', 1) . '" style="display:none;">';
print '<input type="hidden" name="token" value="' . $_SESSION['newtoken'] . '">';
print '<input type="hidden" name="action" value="view_ticket">';
print '<input type="hidden" name="btn_view_ticket_list" value="1">';
print '<input type="hidden" name="track_id" value="">';
print '<input type="hidden" name="email" value="">';
print "</form>";
print '<script type="text/javascript">
function viewticket(ticket_id, email) {
var form = $("#form_view_ticket");
form.find("input[name=\\"track_id\\"]").val(ticket_id);
form.find("input[name=\\"email\\"]").val(email);
form.submit();
}
</script>';
}
}
} else {
print '<div class="error">Not Allowed<br><a href="' . $_SERVER['PHP_SELF'] . '?track_id=' . $object->dao->track_id . '">' . $langs->trans('Back') . '</a></div>';
}
} else {
print '<p class="center">' . $langs->trans("TicketPublicMsgViewLogIn") . '</p>';
print '<br>';
print '<div id="form_view_ticket">';
print '<form method="post" name="form_view_ticketlist" enctype="multipart/form-data" action="' . $_SERVER['PHP_SELF'] . '">';
print '<input type="hidden" name="token" value="' . $_SESSION['newtoken'] . '">';
print '<input type="hidden" name="action" value="view_ticketlist">';
//print '<input type="hidden" name="search_fk_status" value="non_closed">';
print '<p><label for="track_id" style="display: inline-block; width: 30%; "><span class="fieldrequired">' . $langs->trans("OneOfTicketTrackId") . '</span></label>';
print '<input size="30" id="track_id" name="track_id" value="' . (GETPOST('track_id', 'alpha') ? GETPOST('track_id', 'alpha') : '') . '" />';
print '</p>';
print '<p><label for="email" style="display: inline-block; width: 30%; "><span class="fieldrequired">' . $langs->trans('Email') . '</span></label>';
print '<input size="30" id="email" name="email" value="' . (GETPOST('email', 'alpha') ? GETPOST('email', 'alpha') : $_SESSION['customer_email']) . '" />';
print '</p>';
print '<p style="text-align: center; margin-top: 1.5em;">';
print '<input class="button" type="submit" name="btn_view_ticket_list" value="' . $langs->trans('ViewMyTicketList') . '" />';
print "</p>\n";
print "</form>\n";
print "</div>\n";
}
print "</div>";
// End of page
htmlPrintOnlinePaymentFooter($mysoc, $langs, 0, $suffix, $object);
llxFooter('', 'public');
$db->close();